Best Sellers

Frequently asked questions

*Request Process:*
At Linen Tara, your satisfaction is extremely important to us. If you would like to request a refund or exchange, please notify us within 24 hours of receiving your order by emailing orders@linentara.com
Once your request is approved, the product must reach us within 15 days for further processing. Refunds and exchanges are completed only after we inspect the returned item and verify the claim.
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Conditions for Refund and Exchange:
• Refunds are issued only for the product cost and do not include shipping charges.
• Items purchased on sale or custom-made pieces are not eligible for refunds.
• Products can be returned or exchanged only if they are incorrect, defective, unused, unworn, and in perfect condition.
• Saris that already have fall and pico finished cannot be returned or exchanged.
• Slight variations in weaving, embroidery, or natural dye shades are common in handcrafted textiles and are not considered defects.
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Production Delays:
All our products are handcrafted and may occasionally require additional time due to unforeseen circumstances. In such cases, orders cannot be cancelled or refunded as production would already be underway.
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Approval and Restrictions:
To raise a claim, please share clear photos of the product and any concerns at the earliest. Our team will review the issue and guide you through the next steps.

*Shipping and Policies*

*Shipping Methods:*
We deliver domestic orders within India through Delhivery and international orders via DHL Express, FedEx, or Aramex. As a made-to-order brand, we start production only after an order is confirmed, with shipping typically taking around 2/3 weeks of business days. A few pieces are ready to ship — this will be clearly mentioned on the respective product pages. When ready-to-ship products are ordered alone or with other ready-to-ship items, they will be dispatched within 5 working days. However, if they are ordered along with made-to-order pieces, the entire order will be shipped together as per the standard shipping timeline. Tracking details will be emailed once your order is shipped. Please note, Sundays and Public Holidays are not considered business days.

*Shipping Charges:*
We offer free shipping across India. For international orders, shipping is free on orders above INR 25,000; otherwise, a flat fee of INR 3,000 will be applied. Customers are responsible for any applicable customs charges.

*Tracking and Address Changes:*
Once your order is shipped, you will receive an email with the tracking number and a link to follow your package. If you need to update the delivery address, please contact us within 24 hours of placing your order.
For urgent queries or deliveries, you can reach us at orders@linentara.com.

*Delivery Issues:*
We work with trusted third-party courier partners for faster delivery. While we are not responsible for delays from their end, we are here to help if something goes wrong.
If your package arrives damaged, please do not accept it. Take clear photos and contact us so we can arrange a refund or replacement.
For returns or exchanges, the shipping cost to send the item back to our warehouse will need to be covered by the customer.

*Order Cancellations:*
Orders can be cancelled within 24 hours of placing them, as production starts immediately after.
To request a cancellation, simply email us at orders@linentara.com.

Welcome to www.linentara.in. We value your trust, and the protection of your privacy and data is one of our highest priorities.

By accessing or purchasing from www.linentara.in, you acknowledge and agree to the Terms & Conditions mentioned below. If you do not accept any part of these terms, we request that you discontinue using the website. Linen Tara also reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those revisions.

In case of any inconsistency between these Terms & Conditions and any other communication or document, the terms outlined here will take precedence for all activities related to the use of this website.

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Linen Tara (“we”, “our”, or “us”) is committed to safeguarding your personal information and ensuring a safe shopping experience on www.linentara.in. We maintain strict protocols to preserve the confidentiality, security, and integrity of all information stored on our systems.

Access to your personal data is restricted exclusively to employees who require it to perform their responsibilities. Any team member who fails to comply with our privacy or security guidelines will face disciplinary action. Protecting your privacy will always remain one of Linen Tara’s core commitments.

We only collect information that is relevant and essential for providing our services. All personal data is handled responsibly, fairly, and in accordance with applicable laws and for the purpose for which it was obtained.

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PRODUCT DESCRIPTION & IMAGES

We strive to ensure that all product details on www.linentara.in are presented as accurately as possible. However, Linen Tara does not guarantee that descriptions, images, or any other content on the website will be entirely error-free, current, or complete.

While we make every effort to display product colours and details with precision, variations may occur due to differences in screen settings, lighting, or device displays. Actual product colours and textures may differ slightly from the images shown online.

At www.linentara.in, safeguarding the privacy and security of every visitor and customer is one of our highest priorities.

By accessing or making a purchase through www.linentara.in, you agree to the Terms of Service outlined below. We request you to read these terms carefully. If you do not agree with any part of these terms, please refrain from using or engaging with our website. Linen Tara also reserves the exclusive right to revise, update, or modify these Terms of Service at any time without prior notice.

If there is any inconsistency between the terms mentioned here and any other document or communication, the conditions stated in this Terms of Service will take precedence and will be considered final for all matters related to the use of the website.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Frequently asked questions